Global Compliance provides a host of services to enable the validation of effectiveness of ethics and compliance programs specific to compliance with legislation and regulations and program comprehension, participation and practice.
Compliance Evaluations – revealed and disguised on-site evaluations and inspection to measure compliance with legislation, regulations and organization processes and procedures
Mystery Shopping – disguised shops and evaluations to obtain objective assessments of the experience from the customer perspective to validate front-line employee performance against pre-established thresholds.
Automated Inventories, Audits, Inspections – on-site visits to validate compliance with FDA and PDMA legislation and regulation and corporate policies and procedures
On-site Verification – physical inspections and evaluations to ensure compliance with FCRA data protection legislation
SanctionScreen – identification of individuals that have been sanctioned or otherwise excluded from participation in federally funded health care programs
Interactive Voice Response – automated, software-based service utilizing telephony access to validate participation, comprehension and satisfaction
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