Situation:

Organizations with field-based sales forces need a cost-effective and efficient means to handle the closeouts of terminated, transferred, and promoted sales representatives to ensure that company property is returned and received in good condition. This is especially important in industries, such as the pharmaceutical industry, facing regulatory compliance with sample accountability requirements.

Solution:

Global Compliance provides on-site property collection and reconciliation services to assist organizations in the closeout of remote, geographically dispersed employees as they leave organizations or promote to different functions. Our inventory and reconciliation specialists manage the receipt and transfer of product samples, vehicles, electronic equipment and company property. With an extensive network of reconciliation specialists stationed across the United States, Canada, Puerto Rico and the U.S. Virgin Islands, we are able to conduct face-to-face, on-site appointments with remote employees in a cost-effective and timely manner to ensure prompt collection, inspection and return of company property. Our Web-based data management system enables you to validate completion of closeouts in real time from anywhere Internet access is available, and provides a repository for the associated data.

Outcome:

Outsourcing the closeout process specific to departing or changing field-based sales representatives ensures documentation of the collection and physical inspection of company property in a timely and cost efficient manner. Management in the corporate office can focus on core competencies and revenue-generating activities with assurance that the coordination of sales representative closeouts is efficiently handled and documented by an unbiased third party.